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Webgility for Amazon: A Quick Look
SaaS (Cloud Web App)
Lite - $15/monthly
Pro - $79/monthly
Advanced - $179/monthly
Premium - $249/monthly
Key Features Summary
Ecommerce Accounting Automation, Summary Posting, Fees & Expense Tracking, Refund Management, Tax Compliance
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What is Webgility for Amazon?
Founded by Parag Mamnani in 2007, Webgility is a cloud-based Amazon Seller Accounting Software platform that aims to provide powerful financial management solutions for every type of ecommerce business. Webgility aims to increase the profitability and cash flow visibility of Amazon sellers through efficient automation of processes such as the tracking of Amazon fees. Recognized as an eCommerce Software Leader by the highly popular software review platform G2 in its January 2021 Winter Report, Webgility is highly trusted by thousands of eCommerce businesses to process millions of orders and transactions monthly.
Let’s Talk Features
Marketplace Coverage and General Features
Webgility fully integrates with Seller Central, Amazon FBA, Amazon Prime and covers the following marketplaces: Amazon US, Amazon EU, Amazon UK, Amazon MX, and Amazon CA.
The software also allows you to add multiple users with customized permissions and provides options for off-the-shelf and paid customizations that suit your preferences.
Webgility was built to handle and manage high volumes of data and has the capacity to record thousands of transactions on Amazon daily. It also has the “archive” and “summarize” features to minimize record volume, making your company file on QuickBooks smaller.
It also promises full automation and provides you with a scheduler that enables you to do real-time automated postings.
Webgility has a robust integrations library and fully integrates with other accounting software, online stores, marketplaces, payment processors, point of sale applications, shipping and hosting services, sales forecasting software, customer relationship management solutions, and sales tax automation software.
Order and Purchase Management
Webgility automates the process of recording your Amazon orders. It can record journal entries as individual orders or as daily, weekly, monthly or settlement period summaries. It also records the most important order details such as customer name, shipping and billing address, discounts, promo codes, sales tax, method of shipping, promo codes, sales tax, payment method and other transaction details. The software also automatically creates sales receipts and invoices for you.
Moreover, after every sale you make on Amazon, Webgility automatically updates your inventory details on Quickbooks (if there is missing inventory, it will also automatically create an entry). You’ll also have access to useful Quickbooks features such as all currency options, class tracking, group items, assemblies, and bundle items. And it automatically creates credit memos against the original sale in the case of refunds or cancellations.
Webgility also makes restocking easier as it automates the process of creating purchase orders and emails to your vendors. The settings for generating purchase orders are fully configurable, and the process is good as fully automated.
Amazon Fees Recording
You can post the data from your Amazon Settlement Reports to Quickbooks and Webgility will track and record all of your Amazon-related fees, which are then recorded as a separate bill transaction. Webgility also makes granular profit tracking possible as it allows you to connect to shipping apps like ShippingEasy and Shipstation and pull in your shipping costs.
Inventory Management, Pricing Manager and Amazon Listing Software
Webgility keeps your inventory levels updated as it tracks down every sale and returns. Your inventory levels are updated automatically when stock is added to your Quickbooks. It can sync items with variations and track multiple inventory sites. Webgility also gives you access to advanced inventory tools to fully automate your inventory workflows and sales order fulfillment processes as it works with the Quickbooks Enterprise Advanced Inventory module.
You can manage your pricing, and price changes made in Quickbooks, as well as set automated pricing rules are reflected on all your marketplaces in real-time.
Webgility is also an Amazon Listing Software solution and enables you to quickly and easily publish product listings (including images and other product details) created on Quickbooks on Amazon, and vice-versa. It also allows you to save time in listing creation through its bulk export feature.
Webgility provides you a summary of the operational transactions of your Amazon business to ensure your full awareness of how each marketplace you sell in is performing. It breaks down the data into easily digestible chunks and shows you important information such as profit and loss by order, product, region, customer, and many more.
Sales Tax Compliance
Webgility helps ensure that you are fully compliant with sales tax. Whether it’s for single or multiple tax jurisdictions, it is able to add in the correct sales tax to specific products on your Quickbooks, enabling you to make accurate sales tax filings. It fully integrates with the Amazon Tax software solution Avalara, which validates advanced sales tax rates and automates filing.
What We Love about It – The Pros
Its Powerful Features and Capabilities
At this price point, there is probably no other Amazon FBA Accounting Software solution that can compete with the features and capabilities of Webgility. Once you get past the onboarding process, it is, dare we say, almost a “set it and forget it” proposition. Data sync across all the marketplaces you sell on is automatic, accounting and business processes are fully automated, and your books automatically updated on a per transaction basis. There is virtually no manual work required. Also, the software does a great job of helping you optimize your cash flow for each marketplace that you sell on as it is able to effectively track your income and expenses after every payout. All the data you receive is always accurate, highly detailed, actionable, easily accessible, and helps you identify areas in your operation which you can improve on to increase your bottom line. And probably the most important thing of all, it makes sales tax compliance really easy. Webgility records all the sales tax collected from the marketplaces you sell in and organizes them properly according to jurisdiction for hassle-free filing on your part. The software ensures that all accounting entries are 100% compliant, making it easy to do auditing and rolling back changes. And finally, the multiple user account feature makes it possible for you to share access to an accountant or bookkeeper for easy and convenient collaboration. We are seriously impressed by the features of this software. If you feel that this is the solution for you, you can sign up for their free 15-day trial. They have an excellent onboarding team on standby to assist you in the process.
The Positive Effects It Can Have On Your Business
Webgility can impact your business positively, and the benefits we believe are powerful enough to bring your Amazon business to the next level. The most obvious benefit the software provides is of course the amount of time and money you save. When you leverage its powerful accounting automation features, you significantly reduce your workload which does not only save you time, but also on employee costs (if you have VAs or a full-time staff helping you out with bookkeeping and accounting tasks). Also, because your financial data is always accurate and up-to-date, costly errors and inefficiencies are eliminated, resulting in even more time and money saved.
Another huge benefit is that Webgility makes filing sales tax faster and much easier. Tax time is a very stressful period for Amazon Sellers, and the peace of mind that you get in knowing that your filing is accurate and you are fully compliant with sales tax laws is priceless.
And finally, the most important benefit Webgility brings to your business are the intelligent and actionable insights about your business that can help you make efficient decisions that can increase efficiency and profitability. Because these insights are readily available, you always know how your business is doing in terms of profitability. This makes it much easier to implement strategies that can improve cash flow and make your business generate more profit.
To sum up, Webgility affords you the luxury of being in full control of your business, allowing it to scale at a much faster rate.
As mentioned previously, Webgility is priced affordably if you consider what the software can actually do. As the plan tiers go up, the number of available features increase, as do the monthly order volume covered. From what we see, the price and the features of each plan tier effectively address the accounting needs of the seller at that particular level. For instance, the Lite Plan ($15/mo, 100 monthly order volume), is perfectly suitable for a seller just starting out. Plans range from $15/mo (Lite) to $249 (Premium, which includes sales tax automation). The only slight drawback that we see here is that the price of the plan increases when you increase the monthly volume coverage, number of sales channels, and number of users. Despite this though, we still think Webgility is an affordable accounting solution if all things are considered.
What We’re Not Crazy About – The Cons
(Kindly take note that the observations noted here were made during the time of the review. Information presented here will be updated if applicable.)
The Steep Learning Curve and Customer Support Availability
Webgility is a feature-rich and highly functional accounting software solution, so expectedly the software is quite sophisticated and may take some time to get used to. Also, you should expect a longer onboarding process compared to other similar software. Setting up the integrations is also quite a bit of work, and for people with limited skills in this area, can actually be difficult.
Moreover, while their off-shore customer support team is quite capable of providing great assistance, their availability can be an issue. Support is only available from Monday to Friday from 8 to 5 pm PST, so if you encounter an issue beyond these hours, you’ll have to wait for the next day to get a resolution (if your issue falls on Friday beyond 5 pm, you’ll have to wait for Monday for assistance).
The Limited Number of Amazon Marketplaces Covered
Amazon has already expanded their global presence to a total of 19 marketplaces, but as of writing, Webgility only covers five of the 19 total. So if you are selling on marketplaces such as Amazon Germany, France, Italy, Spain, Japan, Singapore, UAE, Brazil, Australia, India, Netherlands, Saudi Arabia, Turkey, Sweden, and Poland, you won’t be able to use Webgility.
Bugs Due to Frequent Updates
There have been some complaints from users about Webgility’s frequent software updates, and how these may occasionally cause bugs in the software. There is also no notification system in place, so users have no idea when these said updates are to occur. The bugs in the software can be easily resolved though, once you open a support ticket with the customer support team.
Our Final Take: Should You Get Webgility for Amazon?
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Aside from what we have already discussed, one of the things that impress us the most about Webgility is how they have continuously made updates and upgrades to their software to become one of the leading accounting solutions in terms of capabilities and functionalities they offer to Amazon sellers seeking to automate their accounting and bookkeeping workflows. Despite the drawbacks we found, we consider it to be a very outstanding platform that can be very helpful to small sellers and large Amazon operations alike. It allows businesses to scale quickly and more easily, and we strongly recommend that you avail of the free, 15-day trial they offer to personally see how the software can help your business.